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IMPORTANT PURCHASING INSTRUCTIONS:


Subscriptions fees pay for licensing for 1 primary, and multiple secondary users (see pricing page for more info and examples).  

The primary user should be the person purchasing the subscription.  If you wish to purchase a subscription on behalf of someone else, you should look at "Institution Subscriptions"

Only the primary user will have the ability to (1) create CL projects with more than 3 parts, (2) create "Practice Rooms", and (3) create projects using the Audio Repertoire Library, but otherwise all users have equal access to CL functionalities.

All subscriptions come with a trial period.  If you do not want to be charged, you can cancel your subscription before the trial period ends.  After the trial period ends, you will automatically be charged.  After the trial period, subscriptions will continue as a recurring cost, and will automatically renew unless you cancel before the renewal date.  You can easily cancel your subscription at anytime.



 

1. The email address you use to purchase these subscriptions MUST BE THE GOOGLE ACCOUNT address you wish to use with Cyborg Llama.

2. You will receive a receipt from our reseller, Paddle, at the same Google Account address you used for purchase. 

3. It may take up to 1 hour from the time you receive your receipt for licensing to be conferred.

4. You will be able to access your licensed version of CL by going to www.cyborgllama.info and clicking "Go to App".

5. If, after 1 hour, your license still displays as "free", please refer to this troubleshooting entry.